DepEd Email System Frequently Asked Questions

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Message from Sec. Luistro

Welcome, dear Department of Education Employee!

This is the first step in acquiring your very own official DepEd Email account. Email helps make work and communication in the department easier with a more efficient process of transmittal and exchange of information and correspondence. Powered by Google, the account not only includes the email service but also many applications and tools that are useful in office management, classroom management, and file storage. We hope that you will utilize the applications and the email service to facilitate a better work process.

Br. Armin A. Luistro, FSC
Secretary


1. What is my Google Apps account for

The communications medium and the applications included in this service hopes to facilitate a collaborative culture among our teachers and employees with the digital infrastructure to do so.

This service also hopes to ensure an environment where information can be communicated safely and easily.

The deped.gov.ph email account is institutionalized in order to strengthen the sense of identity among Department of Education employees, acting in their capacity as employees, educators, and representatives of the agency. They shall thus identify with a government agency dedicated to the public service of providing quality Education and the propagation of quality character in the Filipino people.

2. How do I register for my Google Account?

You only need a computer or any kind of computing device, and a reliable internet connection to register and to access your account. Please follow the steps below:

Fill in the registration form with the correct information: depedverify.appspot.com/public/account-request

  • Tax Identification Number (TIN) number
  • First Name, Middle Name, and Last Name (Suffix, optional)
  • Date of Birth

Once you have successfully registered, you will be automatically redirected to the Google Apps log-in page

If we aren’t able to verify your account, a verification officer will be in touch with you as soon as possible to provide you with your account details. The officer will contact you via the email address and/or contact number you provided on the registration form.

3. I am experiencing technical problems while using the site.

Most technical problems are caused by incompatible browsers. Make sure you have the latest browser version. We’ve found that this site works best with Mozilla Firefox 15 and Google Chrome 21.

4. I’ve already registered. How can I access my Google Account?

Go to the Google Apps log-in page at https://mail.google.com/a/deped.gov.ph

Key-in your username and password. Your username and password should have been provided upon successful registration.

5. I have already registered, but my account needs verification. What is the next step?

A verification officer will be in touch with you as soon as possible to verify your DepEd employment status and registration details. You will be contacted via the email address and/or contact number you provided on the registration form. Once approved, the officer will give you your account details.

6. I am unable to access my account. I have a question about my account. My password is not working. I forgot my password and/or username.

Please email [email protected] with your question or concern and we will answer your query as soon as possible.

7. How often can I use my Google account?

As long as you are a DepEd employee, you can use it anytime. You only need a computing device and an internet connection to access your account.

8. Where can I find more information about Google App?

You can visit the following links to learn more about Google Apps for Education and to find out how you can leverage and maximize the apps for improving productivity:


 

Communicate. Collaborate. Belong: The DepED Email System

Dear DepEd Employee,

It’s official!

Welcome to your Department of Education @deped.gov.ph email account! This account is for you to use in all professional capacities as a member of the DepEd community.

Technological breakthroughs have been at our doorstep for quite some time. While the rest of the nation steadily progresses through the advantages of internet-based infrastructure, we too take hold of the opportunity to utilize its benefits.

Besides the Email service, there are many applications you might find useful. With Google Apps For Education, you have access to tools that you can use for office management, classroom management, and even file storage and retrieval.

Feel free to explore the different applications included in this service. We hope that you will utilize the applications and the email service to allow for a better work process through these self- managed communication applications.

If you have questions, suggestions, or complaints with the service, consult our Frequently Asked Questions at this website — http://depedverify.appspot.com/ or email our help desk ([email protected]). You may also contact your local ICT Coordinator/tech support.

Happy learning!

Br. Armin A. Luistro FSC
Secretary

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13 Comments
  1. Sheila C. Vedad says

    Good day po! Sir ang nais ko lamang po itanong ay kung ganu katagal bago ako at mga kasamahan kong guro na gaya ko ay hindi active ang deped email ganu katagal po kaya bago maactivate un last June 2017 pa po ako ngrequest sa verifier hanggang ngaun po wala pa din. Please po painforme ako. Salamat and God Bless

  2. Ria says

    Good day sir, how many working days would the verification officer will contact me after accomplishing the form for the deped email? It has been a week already, I wish there will be a faster way to get our deped email. I am hoping for your immediate response. Thank you!

  3. Teresita Velasco says

    Good morning po. I fully paid my conso loan sa gsis.so happened na na deduct pa po ako month of dec.2017.last nov.2017 po ako nagbayad.
    Sabi po sa gsis bulacan ay pumunta ko div.ofis ng malolos which i did.pinagpasa po ako ng photocopy of payslip at cert.of full payment which i did para ipasa daw po nila sa deped central luzon para marefunf ko daw po.verify ko po sila after a month eh naipasa na daw po sa deped region3.
    Ask ko lng po na sana marefund ko na po.matagal na rin po kasi.
    Salamat po

  4. Teresita Velasco says

    Good morning po. I fully paid my conso loan sa gsis.so happened na na deduct pa po ako month of dec.2017.last nov.2017 po ako nagbayad.
    Sabi po sa gsis bulacan ay pumunta ko div.ofis ng malolos which i did.pinagpasa po ako ng photocopy of payslip at cert.of full payment which i did para ipasa daw po nila sa deped central luzon para marefunf ko daw po.verify ko po sila after a month eh naipasa na daw po sa deped region3.
    Ask ko lng po na sana marefund ko na po.matagal na rin po kasi.
    Salamat po

  5. May Verdan says

    Good Morning po.. Ang problema naman pong naencounter ko about deped email account eh palagi na lng nirereject..tama naman po ang mga info na naiprovide ko..Bakit po kaya ganun? Pahelp naman po..Thanks po..ü
    Ito po email ad ko [email protected]

  6. May Verdan says

    Good Morning po.. Ang problema naman pong naencounter ko about deped email account eh palagi na lng nirereject..tama naman po ang mga info na naiprovide ko..Bakit po kaya ganun? Pahelp naman po..

  7. leny abrenica says

    good morning,this is leny abrenica,a mother,i just want to ask why need to take exam at BEA before the realese of LRN and before enrolled at grade 1?and why i need ti pay 200 php,for the bea exam?pls i need your responce thank you so much in advance

  8. Jovia Kimberly S. Dela Torre says

    Good day Sir,
    My name is Jovia Kimberly S. Dela Torre and I am a student in the University of Nueva Caceres. I am currently taking up Research 1. My final project in Research 1 is a career research paper, which is a document about my chosen career. I am just wondering if you are available to answer my 5-minute survey which is a link below.
    https://goo.gl/forms/jwIggGMYBsKanMIz2

    The purpose of this survey is to help not just me but also the other aspiring students who want to pursue the world of education. Hoping for your most positive response. Thank you and more power!

  9. Lenelyn Marciano says

    Good evening po. Gusto ko lang po sana itaong kung makakakuha po ako ng diploma sa division office ng lipa. kung nagbibigay po ba sila . at kung sa kanila po kinukuha ung DIPLOMA SA ALS. Thank you po

  10. Mylin A. Superio says

    My querry is that, im looking for a long lost cousin she is a teacher, since her mother died we cant locate them and we have some report that she teach in polomolok…we only knew his maiden name…Madonna Agustin- Lazaga I dont know her married name…please anyone of you here has the access to find her let me know…heres my info…Mylin Agustin-Superio, Bonifacio St., Oblipas Village Brgy Calumpang General Santos City…09235641162/09297146774…thank you and Godbless!

  11. Mirasol Gelig Abad says

    Gudpm sir/ Mam
    gusto ko po sanang mag inquire kung unsa ako buhaton pra maka transfer ko from Zambales to Region 10 ( nagtudlo ko karon sa college)kay taga dha man gyud ko mao na gusto ko dha na magbalhin puhon sunod tuig..actually sir displace ako at kung magtransfer ko gusto nako na dha na sa ato lugar.
    Modesty aside ako pud qualification sapat para matanngap sa Senior High School kay according sa deped memo ako subject taught naa man nabutang sa Grade 11th mao na hangyo ko na tubagon niniyo ako querry.
    kung need u po ako pertinent papers ipadala nako puhon.
    salamat po..pls reply

  12. Princess says

    Hello.. I am a certified Teacher here in Region 10 CDO . I would like to ask about the Gifted and Talented program. I have special needs son who I would like to accelerate His learning process with a GIFTED and TALENTED PROGRAM.. I know Manila has a program there but I have yet to find this program here in CDO.Not only for my son but for the many other CDO children who are gifted and need their education to enhance.please feel free to contact me by email me [email protected]
    Sincerely,
    PRincess Aguilar

  13. resvic says

    gd eve..sir nakailan napo ako register s deped accnt.till now wla pa rin ako nkrecieve n varifecation code mg tattlong buwan npo ako khhntay.ned po ko ung apprval ng deped pra maka log in npo ako..behind n po ako s knla..i need your help..09482003023.mnsan lng ako mka open ng nternet.coz the signal here is WEAK..,