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DepEd LIS Data Issues and Frequently Asked Questions




In 2011, the Department of Education initiated the Learners’ Information System (LIS), an online facility that provides for the registration of learners enrolled in public schools. Since its installation, the LIS has allowed the Department to generate the total public school enrolment based on the actual registration of learners.

The LIS is an innovative tool that the Department uses to manage information with the aim of promoting transparency, informed decision making, and empowerment at different levels of the organization. While being a tech-based solution, the LIS involves an inclusive, community-driven process that thrives because of the active engagement and participation of all teachers, principals, planning officers and other DepEd personnel all throughout the Philippines.

Invalid username or password. User cannot log in.

  • School Head or designated System Admin resets password of Class Advisers.
  • For School Heads, request Division Planning Officer to reset password

What if the School Head’s name appearing in the school forms is incorrect?

  • Change the personnel name of the School Head account in the Manage Personnel facility.

Why is it crucial not to allow others to use your own account?

  • This is very important in securing data in LIS and guarding the accountability of legitimate user. All information entered in the database are responsibilities of the account holder.
  • Moreover, there are designated roles and privileges in each type of accounts. In housekeeping or data correction, the Class Adviser/System Admin can request for certain correction but it is ONLY the School Head who can approve, thus the School Head cannot request for the correction. It is upon the agreement between the School Head and System Admin to allow the latter to approve data correction request (limited only to Class Adviser’s request). On the other hand, only System Admin can request for correction of grade level, which is for School Head’s approval.
  • For data issues that did not go through Division/Region/Central Office, the system has an “Audit Trail” where we can view how many corrections and wrong records entered by an account user and this will be automatically reported by the system to the Division/Region/Central Office. Hence, the registered account holder will be questioned about the erroneous information/data entered in LIS (and not the encoder). This is part of the internal validation to help in lessening and preventing erroneous data to be recorded to LIS.

How to remove a Class Adviser from the school’s List of Personnel?

  • System does not allow deletion of personnel record.
  • Un-assign Class Adviser, then disable account.

How to remove a Class from the school’s List of Classes?

  • Classes with enrollment cannot be readily deleted
  • Un-enroll learners under the class first, then remove the class.

Cannot remove a class even if there is no more enrolment attached to it.

  • The class must’ve been defined as multigrade class.

Can we create a Multigrade class with non-consecutive grade levels?

  • Yes. How? (1) we need to create a multigrade class with consecutive grade levels (e.g. Grades 1,2,3) (2) remove Grade 2 by editing through Class Settings (3) from Class Settings of Grade 2, uncheck the button under Multigrade then change the section name (4) Grade 2 is now a monograde class and only Grade 1 and 3 are multigrade class. You can check this under Class Settings.

Can we register a learner in LIS even if the learner can’t provide birth certificate?

  • There is a big possibility that erroneous data would be entered to LIS if we register a learner without any documents presented that will prove his/her true identity. Data issues like multiple enrollment, difficulty in tracking of learner (transferred in/out) and mistaken identity are just few of the results/effects of registering a learner without documents..
  • According to Deped Order 4 s. 2014 and Deped Order 33 s. 2013, it is the Class Adviser and School Head’s responsibility to verify that all information of the learner entered to LIS and School Forms like SF1 School Register are correct and updated.
  • It is a good practice for most schools to explain to parents that learners can still be accepted to schools without documents and that they can submit birth certificate within the school year (Deped Order 1 s. 2015). On the other hand, for registration in LIS, in order to provide an LRN and to include in SF 1 School Registry generated by LIS, the school should wait for the birth certificate to be submitted to ensure accurate information. In most cases, parents who understand that birth certificate is needed in order for the school to provide LRN for their children, they will immediately find a way to submit a birth certificate.
  • In some cases, like underserved/marginalized communities, often schools will ask help from LGUs to obtain documents of learners. Some uses affidavit that was given by the parents as reference and requirement in obtaining birth certificate if late registration.
  • In the end, it is the School Head’s discretion if the school will register the learners in LIS even without birth certificates presented or if they will wait for documents before registering learners and provide LRNs.

Can a learner be accepted to Grade 1 even without completing KCP (catch up program)?

  • Pursuant to DepEd Order No. 16, s.2015, learners who have completed the KCP and deemed ready for Grade 1 based on SREA will be accepted in Grade 1.
  • It is also stated that children who attended day care/learning centers shall be accepted to Kinder (not Grade 1) after teacher/principal assessed their readiness.
  • The law as stated in R.A 10157 states that “kindergarten education shall be one school year of preparatory education for children at least 5 years old as a PRE-REQUISITE for Grade 1”
  • These are the provisions for universal kindergarten and our basis for enforcing this policy in the LIS.

Cannot remove a class even if there is no more enrolment attached to it.

  • The class must’ve been defined as multigrade class.

Can we create a Multigrade class with non-consecutive grade levels?

  • Yes. How? (1) we need to create a multigrade class with consecutive grade levels (e.g. Grades 1,2,3) (2) remove Grade 2 by editing through Class Settings (3) from Class Settings of Grade 2, uncheck the button under Multigrade then change the section name (4) Grade 2 is now a monograde class and only Grade 1 and 3 are multigrade class. You can check this under Class Settings.

Can we register a learner in LIS even if the learner can’t provide birth certificate?

  • There is a big possibility that erroneous data would be entered to LIS if we register a learner without any documents presented that will prove his/her true identity. Data issues like multiple enrollment, difficulty in tracking of learner (transferred in/out) and mistaken identity are just few of the results/effects of registering a learner without documents..
  • According to Deped Order 4 s. 2014 and Deped Order 33 s. 2013, it is the Class Adviser and School Head’s resposibility to verify that all information of the learner entered to LIS and School Forms like SF1 School Register are correct and updated.
  • It is a good practice for most schools to explain to parents that learners can still be accepted to schools without documents and that they can submit birth certificate within the school year (Deped Order 1 s. 2015). On the other hand, for registration in LIS, in order to provide an LRN and to include in SF 1 School Registry generated by LIS, the school should wait for the birth certificate to be submitted to ensure accurate information. In most cases, parents who understand that birth certificate is needed in order for the school to provide LRN for their children, they will immediately find a way to submit a birth certificate.
  • In some cases, like underserved/marginalized communities, often schools will ask help from LGUs to obtain documents of learners. Some uses affidavit that was given by the parents as reference and requirement in obtaining birth certificate if late registration.
  • In the end, it is the School Head’s discretion if the school will register the learners in LIS even without birth certificates presented or if they will wait for documents before registering learners and provide LRNs.

Can a learner be accepted to Grade 1 even without completing KCP (catch up program)?

  • Pursuant to DepEd Order No. 16, s.2015, learners who have completed the KCP and deemed ready for Grade 1 based on SREA will be accepted in Grade 1.
  • It is also stated that children who attended day care/learning centers shall be accepted to Kinder (not Grade 1) after teacher/principal assessed their readiness.
  • The law as stated in R.A 10157 states that “kindergarten education shall be one school year of preparatory education for children at least 5 years old as a PRE-REQUISITE for Grade 1”
  • These are the provisions for universal kindergarten and our basis for enforcing this policy in the LIS.

Why is it important to state the actual first date of attendance of the learner?

  • This is to ensure the accuracy of Enrollment History especially for transfers (transfer in and out).
  • This refers to the actual date the learner reported in school for the current school year (this is not the registration or enrollment date).

For correction of name, gender and date of birth of learner in LIS, would this be considered as addendum in existing administrative/legal processes for correction of data in Form 137, diploma and other document?

We like to remind that instructions for correction of learner’s basic profile and grade/year level are limited and only for the use of housekeeping in Learner Information System (LIS) database and does not amend the existing legal process in correcting learner’s document like Form 137 and Diploma. The correction of these documents should still be reviewed and/or endorsed by Division Office to the Office of the Regional Director for resolution.




The school should still undergo the legal process for correction of learner’s basic profile in Form 137, diploma and other documents to be submitted to Division Office (though it has been changed/corrected/updated in LIS) regardless of grade/year level for the current SY. Typically, this activity is being done during the schedule of checking of school forms under the supervision/direction of Division Office.

In LIS (not in Form 137, diploma and other document), there is no need to wait for the resolution of Office of the Regional Director before changing/updating record in LIS. There is a specific schedule for LIS updating/housekeeping and only the authenticated copy of Birth Certificate is needed. Central Office will release additional guidelines about this.




Why are there issues under Central Office’ review/approval?

If we request for correction of learner’s basic profile (e.g. Middle name; from middle initial “P” change to Precioso) system will check if there is a similar record in database, if there is (enrolled in same SY), request will go up to CO for approval, but if there is none, approval will be under the school level only

On the other hand, if there is a conflict multiple enrollment (Affected Enrolment: SY2013: 131971 Grade 1 then enrolled also in Kinder to 109129 ), there is an irregularity on enrollment history, thus CO needs to review.

What if the Learner transferred to ALS Program?

  • Based on the definition of Transferred Out and Dropped Out indicator based on DepEd Order 19, s.2015 – data definition.
  • ALS-Community Learning Center (CLC) is not a school thus it is more appropriate to say Learner should be Dropped out (according to definition “left school”)
  • Based on existing definition of Transferred Out and Dropped Out, transferred to ALS Program is Dropped Out from formal schooling.
  • Transferred out: when the learner has transferred to another school within the SY.
  • Dropped Out: when the learner has left the school and has not completed the full term in said school for reason other than transferring to another school.

What if the teacher doesn’t know which school the learner has transferred out?

  • Basically, if the learner truly transferred out, there should be a school who should accept the learner.
  • If the originating school is not certain of which receiving school the learner transferred to, possibly the learner did not continue schooling.
  • In SF 1 School Register, for transferred out, receiving school name is a required information (Deped Order 4, 2014).

Who is responsible in requesting and forwarding of Form 137 or Permanent Record of Learner to receiving school?

  • Transferring of Form 137 is actually a school to school transaction, though the learner’s parents can be of help in giving information about the schools (originating and receiving), BUT the main responsibility is still with the schools.
  • Mailing expenses in forwarding or requesting are eligible expenses under School MOOE (DO 12, 2014). In LIS, there are contact numbers/details of schools where they can follow-up the request.
  • In order to prevent future errors (not just for LIS but also for actual admission of grade level of learner), it is advisable to immediately facilitate request of form 137 using School MOOE.

What if the Learner transferred to Private School that is not included in the uploaded Masterlist in LIS?

  • All Private Schools that are legal and have permit to operate are registered in EBEIS and uploaded in LIS, thus, if the Private School is not included in the uploaded Masterlist, it should be immediately reported to your Division Office. The Division Planning Unit will coordinate with the other Division Planning Unit (in case the said Private School is not under your Division Office’ jurisdiction).
  • If proven that the Private School has no permit to operate or not recognized, the learner’s enrollment from the said school is unofficial hence, Form 137 or Form 138 and other documents issued by the said illegal Private School will not be honored and accepted. For learners enrolled in illegal Private Schools they still need to take PVT or PEPT examination – DECS Service Manual 2000 page. 77 par. 3.2.3 section A. Tracking of illegal Private Schools is one of the benefits we can get if we continue to update LIS.

What to do with learners included in Masterlist but no appearance since day 1? Also for learners that we don’t recognize but were included in our advisory classes?

  • Please report these learners to your Division Office (Office of the Superintendent) and send a copy to [email protected] on the learners’ details or a copy of SF 1 for all the learners that you request to remove from official registry. Please include your explanation / feedback why the learners were registered.

How to enter learner’s name with numeric characters?

The system will not allow numeric characters (to avoid further errors) thus, request for correction of basic profile (First name/Middle name/Last name) must be sent to Central Office through [email protected] Request sent to CO must be supported with documents.




How to enter learner’s first, middle or last name with a single character?

The system will only allow at least 2 alpha characters for FN, MN and LN. Request for correction of basic profile (First name/Middle name/Last name) must be sent to Central Office through [email protected] Request sent to CO must be supported with documents.

Read: DepED Learner Information System User’s Guide

111 thoughts on “DepEd LIS Data Issues and Frequently Asked Questions”

  1. jenelyn Sanchez

    sir good evening po,hindi po ako makapag set ng adviser kasi po “500 internal error po ang lalabas.Salamat sa concern ko .

  2. Hi po ask lng po Sana.. I erroneously enrolled a former kinder pupil to grade 1 .. di ko po Alam na ngtrans out na pla siya .. Ang nkalgay is enrollment with dispute.. paano ko po Kaya matangal ung Bata SA class ko? Thank u po

  3. hi po! pareho po kase tayo ng problema, pwede mo bang sabihin kung paano mo na fix iyan? hindi ko na kasi alam ang gagawin ko. If ever na ayos mo na po ang problema. Salamat po!

    1. mag ta- tagging din po sana ako sa lesf kaso di ako maka encode dahil may nakapikit na red sign. hindi ko po alam kung ano yun at paano alisin. salamat po
      -Evelyn Canda

  4. ROVIEDA BUTAC

    nag ta tagging po ako sa lesf …di ko pa tapos kasi may nagpapakit na red sign at di ako maka encode ….ano po ibig sabihin nun salamat po
    \

  5. Good day sir may roon po akong big problem nag kamali po ako ng nai enter na 1st date of attendance nung bata paano kopo kaya mababago po iyon? Hindi kopo kasi maiupdate po yung status ng bata. Thanks po sa reply.

  6. Good evening po.. Ano po ang gagawin ko bukas na Yong deadline sa Lis lesf enrollment kaso hindi ako makapag enroll dahil wla PA akong class… New personnel po kasi ako… And a new adviser….. PA help po

  7. Kleven Carl Gindap

    Good day po.. paano po ba mairesulba kung ang bata ay grade 11 student pero d sia naenroll sa dalawang sem. hal. 2019-2020.. pero nag aaral po sia at may perfect attendance and
    high grades first and second sem and then nafinalize na po ang LIS.. ano pong gagawin doon..pls help po.. Anong steps po ang gagawin para matugonan ang problemang iyon..

  8. Sir uulitin Ko po ang aking katanungan, masasabi po bang legal ang isang magaaral sa isang pribadong eskwelahan na ngtapos ng Grade 6 (school year 2019-2020) kahit wala paring syang LRN?

    Naisumite na po lahat ng dokumento noong 2018 pa at inapply narin sa DepED noon din taong 2018. At rehistrado po naman ang nasabing pribadong ewkwelahan.

    Idagdag Ko narin sa katangungan Ko kung ano po ba ang posibleng kadahilanan kung bakit hinde prin nailalagak ang LRN ng isang mgaaral?

  9. Sir ang tanong Ko po ay masasabi bang legal ang pagaaral ng isang magaaral at ang kanyang pgtatapos ng Grade 6 kung ito ay wala parin LRN hanggang sa ngayon?

    Naisumite lahat ng hinihingi at kinakailangang dokumento mula pa noong 2018 at inapply na sa DepED ayon sa pribadong eskwelahan mula pa din noong 2018. At wala pong kulang o problema sa mga dokumento, ang Status daw ay Pending!

    Idagdag Ko narin po ito sa katanungan, Ano po ba ang posibleng kadahilanan? Rehistrado naman po ang pribadong eskwelahan.

  10. Paano po ang isang magaaral na ngtapos ng Grade 6 sa isang pribadong eskwelahan na wala pang official LRN mula sa DepED? Sya po ay transferee noong 2018 at hanggang sa ngayon wala parin LRN. Masasabi bang sya ay legal na estudyante at ngtapos ng walang LRN?

    1. Please be informed that the receiving school has the responsibility to register/update learner’s record in the Learner Information System (LIS) and in the absence of the Learner Reference Number (LRN), the receiving school is instructed to register the child in the LIS (if qualified) so he/she can obtain his/her LRN, pursuant to the attached DepEd Issuances.

      Although LRN is not required for enrollment, the parents should provide any document/s to the receiving school proving the learner’s eligibility to the intended grade level.

      In case that the originating school is not DepEd registered/authorized, the learner should take the Philippine Educational Placement Test (PEPT) to assess the learner’s grade level capability.

      Should you have further clarifications, you can directly seek the assistance of the concerned school administration where you intend to enroll the child and/or the nearest DepEd Regional/Division Office.

  11. Hello po ask ko lang po if what happen if the system is not yet finalized even though the SYSTEM is already close? can we ask po ba to reopen the enrollment only fo 2 days or 1 day?

  12. Jullita D. Sidon

    I have a question… What are going to do if the students are already enrolled in the school with the course of ICT in the first semester then they decided to enrol into another course like beauty care then unfortunately the teacher re-assign their name into another course like beauty care. Then thier names suddenly lost in the list of students in LIS first semester. What am I going to do please help me???

  13. John Herald E. Caingcoy

    Good evening po, what if nafinalized na po ng school, pero hindi po agad napansin baguhin ni adviser yung remarks ng bata, ang nakalagay po ay “conditionally promoted” nagkaroon ng mis understanding pero siya po pala ay “promoted”? Ano pong action ang pwedeng gawin ng school?

  14. Good day po. Paano po ba ang gagawin ko? Napindot kp po bigla yun finalize ng walang general average unga bata. Patulong po. 1st time ko po kasi dahil ako ay substitute teacher

  15. Paano po kung na enroll mo ang bata in the wrong year level? Need help po.
    Na enroll sa Grade11 instead of Grade 12..
    Pa help po.

  16. Ako din poh half pa lng na enroll ko to make sure na ung naenroll ay talagang mkaka complete lng skul year. Enroll ko na sana ung iba kaso nag error 500. Anu poh gagawin ko?

  17. good evening what if kung late na na enroll ang lahat ng bata tapos ang lumabas po ay 500 internal server error po. ano po ang dapat kung gawin para ma enroll ang bata?

  18. Cenon Adova Jr.

    Ano po gagawin ko sa isa kong bata, may bata po ako na sa central office ang pending for approval? San po ako pwede magpadala ng documents or request for this matter? Baka po pwede ninyo ako matulungan?

  19. Can you decline a Transfer-out learner then asks for a confirmation again?
    We accidentally decline it but the student was enrolled in our school.. Please answer.. Thank You

  20. Israel R. Maghanoy

    Good afternoon. I cannot finalize one section of our school due to the pending of transfer. There is an error while encoding the learner’s data. I need to change the data but the system won’t allow. I cannot also change the status so that I can unenroll but to no avail there was no prompt. I would really need your help. Thanks and more power.

  21. Hi
    I am a mother of a Grade 1 student. My son was not transferred out in his previous school eventhough he was completely enrolled in his current school. Also per history in LIS he was only enrolled for sy 2015-2016 though in fact he finished school sy 2016-2017 and 2017-2018 nursery, kinder and preparatory . Who was fault on these? Can you please help to understand this?

  22. Hi po sinu pwd sumagot skin kasi tgtransfer q anak q sa public from private kya lang wla p me nbbgay n card kasi my balance pa me sa skul planu nmn bayadan pakunti kunti ayaw mn pumayag ng private skul eh kylangan n ngaun ng teacher sa public skul ung credentials kasi mgaclose n dw ung LIS, dhl pghnd balik dw sa grade anak q, pnu po pwd gwin?

  23. good day po! pa help po on how to solve issues regarding sa LIS confirm na po sa school kung saan siya galing confirm na rin po sa school namin pero ang nkalagay pa rin po ay pending transfer.
    Ano po bang dapat namin gawin. Worry na po talaga kami kasi kailangan na mkafinalize po..
    Plssss hhhheeelllpppp!!!!

  24. Ernil Brundi A. Espelita

    I have an inquiry about this. This is not functioning because when I downloaded the forms, the school head does not changed.

    What if the School Head’s name appearing in the school forms is incorrect?

    Change the personnel name of the School Head account in the Manage Personnel facility.

  25. I have a problem, with my master list. I enrolled a student with two LRN. How can I un enrol the other one knowing that I cannot merge the LRN because of the difference of the in their LIS DATA. specially the name.

  26. i have a question.. What I’ll going to do if i forgot 1 student to enroll in 1st Semester SHS? Is there any chances that I can include him/her in Enrollment in 1st Semester SHS. And I cannot encode/enroll him/her in the second semester. Pls help me. Hindi ko siya ma enroll sa 2nd Semester kasi may kailangan na e confirm na huminto ba daw siya nong 1st Semester.
    What is a better solution about this problem.

  27. i have a question.. What I’ll going to do if i forgot 1 student to enroll in 1st Semester SHS? Is there any chances that I can include him/her in Enrollment in 1st Semester SHS. And I cannot encode/enroll him/her in the second semester. Pls help me. What is a better solution about this problem.

  28. How to correct the profile and EOSY for Senior High School? Wala po ako makitang tutorial sa LIS, ang meron lang ay K-10.

  29. Good afternoon Madam/Sir,

    I’ve a problem with my kids that their LIS still pending as per their respective adviser’s advise.
    Our kids previous private school already closed and I transferred them from public school.
    Their old school already turn over all the documents to DedEd and they said that they have no authority to open the LIS, so the present school should be the one to coordinate with the Division office.
    Pls. help me what to do…Thank you very much.

  30. Newlita E. Sindo

    For our school, my concern is, for Senior High School, I FINALIZE the 1st semester already, the problem now is I CAN’T FINALIZE the 2nd semester because it would puff up that 1st semester is not yet finalized. I reviewed and clicked any button just to check, but still the same. I used both accounts, my school head and school admin, the same thing, I CAN’T FINALIZE IT. What could be the possible reason of this problem? Did I miss a procedure or a step in finalizing the data?

  31. Maritess Suip

    Good day!
    Question lang po kasi yung pamangkin nag aral sa private school tapos di po pala rehistrado s DEPED Tapos ngayon hiningian po cya ng LRN sa school na nilipatan nya wla po maibigay yung dating school niya pano po mka proceed yung bata? Need your help..Thank you & God Bless!

  32. Hello po. Pa ask po.

    1st student: Naging dalawa po ung lrn ng bata. My status na po ung latest lrn nya. Puede p po bang i merge ung dalawa? If lagyan ko naman nh status ung orig. Lrn nya, twice n pong a appear ung name nya sa sf5.

    2nd student: deactivated lrn then i enroll namin ulit. Puide p po bang i merge ang dalawang lrn nya? Kc d magrereflect ung history nya sa elem sa new lrn.

    Tnx po ng marami.

  33. question please, matagal po ba talaga ang transfer sa LIS ng private to public? kasi sinasabi ng previous school (private) na naitransfer out na yung student pero panay ff up din ng new school (public) na di pa nia nakikita na na transfer out na. thanks po

  34. i have one student who is in pending transfer status until now but according to the previous school he attended., he was already approved and no longer in the pending list but in our school LIS the one that appeared in his status is still Pending Transfer. The student was a transferee, a repeater and Balik-aral from Mismais Oriental General Comprehensive High School. Please help …

  35. Good day po. Ask ko lang po. What to do po kasi yung student ko late ko na pong napansin na kaya pala hirap po akong ienrol siya kasi po yung previous enrolment niya ay grade 9. pero sa card at form 137 niya ay nagleft ng school ng October.

  36. ano pong dapat gawin kapag aksidenteng na-i “No Longer in School” ung isang promted na estudyante? help po para mkapag-update po ako ng aking EoSY…

  37. Good day po gusto ko na sana magencode ng aking final grade sa LIS kaya lang di ko tlaga maopen yung aking masterlist ok naman ang signal/system ng LIS mabilis naman pero bakit pagginaopen ko na ang aking masterlist parating Internal error ang lumalabas. Ano ang gagawin ko please pakihelp naman po.

  38. hi po ask ko lang po, di ko po kasi maopen yung masterlist ng lis nakakalog po ako after ng login pag pinindot ko na yung masterlist dinapo siya magsoshow

  39. i AM HAVING PROBLEMS ON MY LIS. ONE OF MY STUDENTS IS STILL ON PENDING TRANSFER STATUS. i ALREADY CONTACTED THE PREVIOUS SCHOOL AND IT SAID THERE THAT THE STUDENT WAS NO LONGER AT THE PENDING LIST BUT CURRENTLY ON PENDING TRANSFER ON THE LIS MASTERLIST OF MY SECTION. HELPPPPPPPPPPP

  40. Magandang buhay po!

    I can’t change the birth date of our learners because for lrn merging po sya..ask ko lang po kung sinu ang mag a aaprove sa lrn merging?

  41. another problem i encountered in the LIS.. we have a grade one transferred-in. This child finished her kinder level from a private school. The adviser enroll the child without knowing that this child had unsettled account from her previous school.. now it happen that in the master list, her name was not listed but when the teacher downloaded her Sf1, she found out the this child was in the list in the sf1, but with the remarks WFO,T/I date: 12-06-05. how can that this chils was in the sf1 but not in the master list of the adviser.

    pls .. tell me what im going to do..

  42. good day,, im the system admin in our school.. my problem is we have plenty of ( transfer-in) pending acknowledgement. what im going to do?

  43. Sa Form 137 po, there are of course grades of students. Messy po ang form masyado because of correction. Can we put correction tape po?

  44. ano po pwde gawin kung ang student ay di pa na enroll sa LIS dahil closed na po at balik aral po siya at di po niya alam LRN niya???? thanks for the answer

    1. hintayin mo nalng na mag-open again ang LIS.. pag open na..enroll the child.. kapag di alam ng teacher ang LRN ng bata, hanapin sa system,, kung wala talaga syang LRN, enroll as new..

  45. is there anyone who can help me here??? i have a student who i cant enrol in the LIS because he was marked retained during the previous year… He transferred out last year from our school to another school as grade 7 and came back here last june as grade 8… his 137 is saying that he was promoted but he was not enrolled in the receiving school last year when he transferred out, he was marked retained in our school system because his previous adviser when he was still in our school mislooked his name and he was accidentally given a 72 grade… how can i enrol him now?

    1. Hi.. Ma’am, may I ask if okay n ung problem mo about your staudent.. coz, I have the same problem… Her credentials shows that she is promoted but I cant enrol her in because in LIS she is retained.

    2. ano po pwde gawin kung ang student ay di pa na enroll sa LIS dahil closed na po at balik aral po siya at di po niya alam LRN niya???? thanks for the answer

  46. Please help. Ung sa ibang advisory students ko na grade 7, I chose “Not a Transferee” nung inenrol ko sila kaya may comment na “Transfer Issue”. Dati kasi I handled grade 8 kaya yun yung pinili ko last time. Ung sa iba, pinili ko ung “Transferee” kasi yun daw ang ilagay kasi galing sila ng grade 6. ang problema po paano ko mae-edit yung napili kong “Not a Transferee” para makumppleto na po ang number of learners ko? Please help po…

  47. Good Day po. Ask ko lang po if pwede po bang ma-edit ang first date of attendace? Yan po kasi problema ko now. Yong day ng birtdate ng pupil ko ang nailagay ko sa LIS. Bale, imbes na 15 na naging 19. Late ko na po napansin at nang magtanong ako sa iba na yong profile lang ng pupil ko maedit kapag pwede ng mag-update ng profile. please do reply… Thanks

  48. Good Evening po.. MAy question po ako.. mageenrol po ako ng student sa LIS and magcreate po ako ng class for grade 1 to garde 6 pero wala po sa options sa Grade offering ung sa grade 1 t0 6

  49. What should I do po, I mistakenly type M instead of N sa Last Name po ng Learner. Hindi ko po makita yung “request correction” button o tamang “request correction form” excel.

  50. Good day po! magtatanong lang po regarding sa pag encode sa LIS website. kasi po sa dashboard po ay wala nakalagay na “masterlist” to encode the student. ano po ba ibig sabihin nun need po ba ma update un account ng administrator? or ano po ba ang gagawin namin para makapag encode po kami? thank you po in advance for answering my query…

  51. What can i do? I mistakenly click the unconfirmed status which is suppose to confirm the learners because of mislook I think she is our student. How can i transfer-out the students again?

  52. rex arnold irinco

    Good afternoon ma’am/ sir
    We need your help to give solutions to our 3 enrolled students in LIS having an age out range…. what we are going to do….your reply highly appreciated … thank so much.

  53. Good noon! how can I unlock the LRN of our student? We can’t enroll the student because it was said that the student’s LRN was locked..

  54. gud day..pls help…i forgot to enrol 1 of my pupil in kinder,,,now ko lang po nanotice na wala sya sa lis ko…ano po pwede kong gawin…nagwoworry po ako ksi regular naman po sya pumapasok.thanks so much.waiting for your reply…God bless…

  55. Is there any way to change the date of first attendance of a pupil whom I already enrolled?
    What should I do if the learner has multiple LRNs?

  56. Maam/sir, one of our pupils before in kinder has no lrn, now in grade 1 we dont know po kung anong gagawin, nakaligtaan po xang ienroll ng teacher nya nung kinder pa xa. Ano po ba dapat gawin namin.??

  57. bakit po hindi makagawa ng new record kahit na wala naman kapareho na pangalan ang student ko? until now hindi ko pa rin maenrol ang dalawa. anu po ba nag maaari kung gawin tungkol dito?

  58. Roanna Angelica Tubog

    HELLO GOOD AFTERNOON..
    BADLY NEED A HELP HERE .. ANO PO ANG GAGAWIN SA MGA LEARNERS NA ENROLLED PO SA LIS PERO OUT OF RANGE YUNG EDAD..
    REPLY IS HIGHLY APPRECIATED.. THANKS

  59. SIR/MAAM, my problem po aq about enrolling a student.. Encoding of BOSY enrolment is no longer allowed. Ano po ang gagawin pg ganito ang case ng student? D po yata cia nakasama s masterlist and s LIS po? pro pumapasok po cia s skul.

  60. JIVON B. ORTIGA

    ASK KO LANG PO IF POIDI PA BA MA CHANGE ANG SPELL NG LAST NAME KO..SA SCHOOL RECORD KO..SECONDARY TO COLLEGE…

  61. azalia kate silvoza

    good pm sir,ask ko lang po may student po kasi na promoted ang status sa LIS S.Y.2014-2015.Di ko ma enrol kasi promoted na sya sa current grade level niya.Patulong naman po please…

  62. Good pm po, ask ko lang gagawa po sana ako ng card at need ng LRN, paano po un pag open ko ng site ng LIS, disabled daw po account, ano po kaya nangyari dun?? Thank you

  63. for SHS,
    paano po mag re assign ng sections ng students?
    kasi po yung student ay naienroll sa STEM pero sya ay TVL po talaga.
    at yung iba naman po ay nag palipat ng Track and Strand.

    Maraming salamat po sa inyong tugon.

  64. Sir good day po. Kakatransfer ko lang po from a monograde school to a central school. Binlock po ako as adviser sa old school namin. nung na ok na at nareset na password ko at login details ng IC coordinatore sa central school na nilipatan ko e dashboard pa rin ng old school ko nag nakikita ko when I log in. Kailangan ko pa naman pong mag-enroll ng 31 pupils. Please help.

  65. Cindy Claire Cayetano

    paano po alisin ung connected accounts.. nakapaglagay po aq ng personal account ko kc ndi aq makapagenroll, naisip q lang baka kapag naglagay aq ng account makapagenroll aq kc new teacher aq.. please po pakisagot qng paano alisin ung account q.. nakakahiya lang po talaga.. salamat.

  66. Dr.Rodolfo M. Corpuz

    Please help…. We are a private school offering the SHS program. we have already registered and enrolled all our SHS students who are grade 10 completer from public school in the LIS except for one (1) students coming from another private school. Said student is an esc grantee and when we entered said student to the LIS the system message is “not qualified”. As such, it is not reflected in the VMS billing module. In the LIS only the LRN is required to be entered. It does not have the facility enter the ESC id of the said student. This is also the concern of other private school offering the SHS program. According to them, they cannot encode students who are grade 10 completers and ESC grantees to the VMS system for billing purposes.

    Please advise what needs to be done….

  67. I have committed an error when i’m choosing the month of the DATE OF FIRST ATTENDANCE. instead of choosing June, I chose July and the it reflected as LATE ENROLLMENT. What should I do? does this have an effect on the record of the student? and if possible, how can I change it?

  68. Mary Ann Ramos

    we have submitted the list of our pupils in nursery to kinder 2 last year in LIS. the kinder 1 and pre- kinder were all merged in kinder list. now I have problems with our Kinder one who are already promoted for Grade 1 because they are ineligible for this grade level. they were only promoted to pre-kindergarten. Can you help me regarding this issue. Thanks and God bless!

  69. Sir/ mam may tanong po ako anu po ang gagawin pag nabago ang LRN nang studyante kahit mayroong na itong record sa grade one, na enrol ko po sa grade two na create new ko tapos na pending gor approval na ang kanilang pangalan anu po ang gagawin?

  70. Does the teacher or a class adviser in a class can issue a LRN to the students? Or the school’s president only?

  71. our student enrolled in our school last year, then he transferred in public when he is grade 1. how to delete their names in masterlist?

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